“Our experience of working with the team at SARD has been very positive. The pop-up chat team are very quick to respond to queries and minor issues which inevitably arise. The team embrace suggestions for further improvement and in cases where it is feasible, changes are introduced quickly. This responsive and personal service is SARD’s key strength – they are a pleasure to work with.”

Helen Wilkinson, Nottingham University Hospitals

“I think it’s excellent… I don’t think it’s just great. I think it’s excellent because they exceed their customers’ expectations. And I do think that, although their technology is great and always forward-thinking and it’s wonderful and you know that it’s there, the simple selling point for me was always SARD’s great customer service – because so many systems are great… but where a lot of systems fall down, especially for the NHS, is that IT will put in a system, which is not their system and there is usually no dedicated separate specialist support for that system.”

Denise Joseph, London North West University Healthcare